Make sure that you are logged on as a user with administrative rights.Īt the bottom of the page, read the disclaimer and agree to the terms and conditions by clicking on the checkbox. ![]() When performing the firmware update, please don't disconnect the USB cable, otherwise, the adapter may become inoperable due to the sudden power shutdownĭon't connect the adapter to any cameara and lens when performaing the firmware update. If the issue is still occurred, please contact us again for RMA, you may need to send us the adapter for further checking and repairing. The following is the links for firmware download and relevant instruction for your reference. Sometime our customers get the same issue due to the bad connection of their USB cable OR the USB cable is without data connection which for power supply only(most of the case the cable is came with the portable mobile battery), I would recommend you to use the micro-USB cable comes with the camera/ mobile phone with data connection. Please kindly try again with another USB cable and remove all the USB Hub if you are using. Thank you for your enquiry and choosing our products. If anyone else needs further help that isn't solved by having the right micro USB cable, here's the reply I got eventually from Metabones:
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